Privacy Policy

Effective Date: October 3, 2026

Welcome to TravelStair ("Company," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, applications, AI tools, and related platforms (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

When you register, contact us, subscribe, purchase services, or use our platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Business information
  • Payment information
  • Social media accounts
  • Travel preferences
  • Uploaded files and content
  • Customer support communications

B. Automatically Collected Information

When you visit our website or use our Services, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Pages viewed
  • Session duration
  • Geographic location (approximate)
  • Cookies and tracking data

C. AI & Automation Data

When using our AI-powered tools, we may collect:

  • AI prompts and responses
  • CRM interactions
  • Funnel activity
  • Automation workflows
  • Booking requests
  • Customer interaction history
  • Chat and voice assistant activity

This information helps improve platform functionality, personalization, and automation performance.


2. How We Use Your Information

We may use your information to:

  • Provide and improve our Services
  • Process payments and subscriptions
  • Deliver customer support
  • Operate AI tools and automations
  • Personalize user experiences
  • Send updates, alerts, and marketing communications
  • Improve website functionality and analytics
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

  • Remember user preferences
  • Analyze traffic and usage trends
  • Improve performance
  • Deliver personalized experiences
  • Support advertising and retargeting campaigns

You may disable cookies in your browser settings; however, certain features may not function properly.


4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors
  • CRM and automation providers
  • Cloud hosting providers
  • Analytics providers
  • Marketing platforms
  • Customer support vendors
  • Travel suppliers and partners
  • Legal or regulatory authorities when required

All third-party providers are expected to maintain appropriate security and confidentiality protections.


5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or destruction.

However, no system can guarantee complete security. You use the Services at your own risk.


6. Payment Information

Payment transactions may be processed through secure third-party payment providers such as Stripe or other authorized processors. We do not store full credit card numbers on our servers unless specifically required for recurring billing authorization.


7. AI Disclaimer

Our AI-powered tools are designed to assist users with automation, recommendations, content generation, customer management, travel planning, and operational workflows.

AI-generated content may occasionally contain inaccuracies or incomplete information. Users are responsible for reviewing outputs before relying on them for business, legal, financial, or travel decisions.


8. Third-Party Links & Integrations

Our Services may contain links or integrations with third-party platforms, including travel providers, CRMs, booking engines, payment systems, social networks, and external applications.

We are not responsible for the privacy practices or content of third-party services.


9. Email & Marketing Communications

By using our Services, you may receive:

  • Account notifications
  • Billing notices
  • Service announcements
  • Promotional emails
  • Marketing updates

You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.


10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at: privacy@travelstair.com


11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


12. International Users

If you access our Services outside the United States, you understand your information may be transferred to and processed in the United States or other jurisdictions where our providers operate.


13. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Maintain business operations
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting to the website. Continued use of the Services constitutes acceptance of the updated policy.


15. Contact Information

TravelStair

Website: TravelStair

Email: privacy@travelstair.com


16. California Privacy Rights (CCPA/CPRA)

California residents may request:

  • Disclosure of collected personal information
  • Deletion of personal data
  • Correction of inaccurate data
  • Information regarding data sharing practices

We will not discriminate against users who exercise their privacy rights.


17. GDPR Compliance (European Users)

If applicable, we process personal information under lawful bases including:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal compliance

European users may lodge complaints with their local data protection authority.


18. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.


© 2026 TravelStair. All Rights Reserved.